FAQ

Product

Shelf life is 6 months from the date of manufacturing

Yes, all our products are suitable for all skin types.

Our products are 100% natural and are safe to use during pregnancy, but it’s advisable to take your Dr’s advice.

Yes, all our products are unisex and can be used by all genders.

It depends on the usage of the product and individual skin types and their health conditions.

YES. Our products are 100% natural, which means not only the products but the sourced ingredients are also from tribal valleys in forests where soil is pesticides free and air is pollution free. It’s that pure and all the goodness (& the natural essence) goes directly into your skin and hair when used.

Apply a small quantity of the product you would like to test to the inner side of your elbow, on your wrist or behind your ear lobe. Do not let the area get exposed to any kind of moisture during the test. Wait for 24 hours and see if you see any allergic reaction like inflammation or redness or itching. Do not use it if in case you see any of the above reactions positive.
A bio enzyme is a naturally occurring catalyst, typically 100% natural, which plays a crucial role in breaking down organic matter. In the context of herbal shampoo, bio enzymes are used to enhance the formulation and effectiveness of the product.
Bio enzymes are employed in herbal shampoos for several reasons. They help break down and remove oils, dirt, and other impurities from the hair and scalp, resulting in a thorough cleansing. Additionally, bio enzymes can enhance the nourishing properties of herbal ingredients, making the shampoo more effective in promoting healthy hair and scalp.

Yes, bio enzymes used in AGAN Herbal shampoos are safe for cosmetic use. They are carefully selected and tested to ensure they are gentle on the hair and scalp while providing effective cleansing and conditioning benefits. However, individuals with specific allergies or sensitivities should always check the product’s ingredient list and perform a patch test if necessary.

Bio enzymes improve the overall performance of herbal shampoos by assisting in the breakdown of oils, sebum, and other substances that can accumulate on the scalp and hair. This helps in thorough cleansing and prepares the hair and scalp to absorb the beneficial herbal ingredients in the shampoo.

Common FAQ'S

You can write to us at support@aganherbal.com

We usually ship through DELHIVERY to most of our orders currently. For areas unserviceable through DELHIVERY we ship through INDIA POST.

Yes. We do ship internationally with additional shipping charges in accordance with the overall weight of the package. We ship internationally through DHL or FedEx or DTDC or Aramax Courier services.

It takes 7 working days for your package to get delivered to you if the order is placed within the limits of INDIA. For International shipments, it takes 10-15 working days for delivery.

If you have a product loss like spillage or breakage of the container, we will replace the product for you. However if it is only a physical damage like a dent or a scratch, we will not be able to process a refund or return. All order cancellation requests will receive the refunds via wallet ONLY.

We are having an option called track your order on the website where you can track your order by giving the order id (ex:TTC12345) to get the tracking details.

If you have a product loss like spillage or breakage of the container, we will replace the product for you. You can mail us the product in its original packaging with all tags intact, send us the receipt of shipment and we will refund you the amount for courier to your Bank account if any shared with or to your account wallet.

Payment to confirm your orders on the website can be made through Debit Cards, Credit Cards, PayTM, or any other BHIM/UPI wallets.
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